Refund policy

Returns & Refund Policy

At Breezyweaves, we want you to shop confidently. Please review our cancellation, return, and exchange terms before placing your order.

WhatsApp is the best way to reach us. We are more active there and can respond more quickly.

WhatsApp: +1 703-431-6324
Email: shop@breezyweaves.com

Cancellations & Order Changes

For cancellations or changes to your shipping address, contact details, or measurements, please contact us as soon as possible with your order number.

Requests are subject to approval and depend on whether your order has been dispatched or customization has begun. Changes or cancellations may not be possible once stitching, alterations, or shipping are underway.

Returns

We do not accept returns as a standard policy. Returns may be considered only under special circumstances, on a case-by-case basis.

You must contact us, explain the circumstances, and receive our approval before sending an item back. Submitting a request does not guarantee approval.

Approved items must be:

Unused, unworn, and unwashed.
In their original condition, with all tags and packaging.
Free from alterations, stains, odors, or customer-caused damage.
Returned with any attached saree blouse piece uncut.

Customized, stitched, altered, and final-sale items are not eligible for change-of-mind returns or exchanges.

Exchanges

If needed, we may arrange an exchange for a different color or size, subject to availability and prior approval.

Contact us with your order number, the item you wish to exchange, and your preferred color or size. Items must meet the condition requirements listed above.

We will confirm availability, any price difference, and applicable shipping charges before proceeding.

Sending an Approved Return or Exchange

Our return location is in Ashburn, Virginia. We will provide the full address and instructions after approving your request.

Approved returns or exchanges must be shipped back within 1–3 days of approval. Please package items securely and provide tracking details.

Do not send items without prior approval.

Shipping Costs & Refunds

Customers are responsible for shipping costs for approved returns or exchanges unless we agree otherwise in advance.

Original shipping charges are non-refundable for approved change-of-mind returns. We do not charge a restocking fee.

If an exceptional return is approved for a refund, we will inspect the item upon receipt and notify you of the outcome. Approved refunds will be issued to the original payment method within 2–3 business days. Your bank or payment provider may take additional time to post the credit.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly with:

Your order number.
A description of the issue.
Clear photos of the item and packaging.

We will review the issue and arrange an appropriate resolution, including any applicable shipping costs. Our change-of-mind return restrictions do not limit your applicable consumer rights.