Delivery & Returns

At Breezyweaves, we carefully prepare each order and want you to feel confident shopping with us. Please review our delivery and return policy before placing your order.

WhatsApp is the best way to reach us. We are more active on WhatsApp and can respond more quickly there. Message us at +1 703-431-6324. You may also email shop@breezyweaves.com.

Shipping & Delivery

We ship across the United States.

Order processing: Ready-to-ship orders are dispatched within 2–3 business days, excluding weekends and holidays.

Customized items, including blouse stitching or alterations, require additional preparation time. Please contact us on WhatsApp to confirm the estimated preparation time before placing your order.

Shipping charges: Available shipping options and charges are displayed at checkout before payment.

Delivery estimates: Delivery typically takes 3–5 business days after dispatch, depending on your location and selected shipping service. Delivery estimates are not guaranteed.

Once your order ships, we will send tracking information using the contact details provided at checkout.

Address Changes & Cancellations

Please check your shipping address carefully before submitting your order.

For address changes or cancellation requests, contact us on WhatsApp as soon as possible. Requests are subject to approval and depend on the status of your order and any customization work already completed.

Delayed or Missing Packages

If your order is delayed, missing, or marked as delivered but has not arrived, please contact us on WhatsApp with your order number. We will help investigate with the shipping carrier.

Returns

We do not accept returns as a standard policy. Returns may be considered only under special circumstances, on a case-by-case basis.

You must notify us of the circumstances and receive our approval before sending any item back. Contacting us does not guarantee that a return will be accepted.

Approved items must be unused, unworn, unwashed, and returned with their original tags and packaging. Sarees must not have been altered, and attached blouse pieces must remain uncut.

Customized, stitched, altered, and final-sale items are not eligible for change-of-mind returns or exchanges. For damaged, defective, or incorrect items, please see the section below.

Exchanges

If needed, we may arrange an exchange for a different color or size, subject to availability and prior approval.

Please contact us on WhatsApp with your order number, the item you wish to exchange, and your preferred color or size. Exchanges are considered on a case-by-case basis and are not guaranteed.

Items approved for exchange must meet the same condition requirements listed above. Please wait for our approval and shipping instructions before sending an item.

Return and exchange address: Our return location is in Ashburn, Virginia. We will provide the full address after approving your request.

Approved returns or exchanges must be shipped back within 1–3 days of approval.

Return Shipping & Refunds

Return shipping: Customers are responsible for shipping costs for approved returns or exchanges unless we agree otherwise in advance. We will confirm any shipping charges for sending an exchange item before proceeding.

Original shipping charges: Original shipping charges are non-refundable for approved change-of-mind returns.

Refunds: For an exceptional return approved for a refund, we will inspect the item upon receipt and notify you of the outcome. Approved refunds will be issued to the original payment method within 2–3 business days. Your bank or payment provider may take additional time to post the credit.

Restocking fee: We do not charge a restocking fee.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly on WhatsApp with your order number and clear photos of the item and packaging.

We will review the issue and arrange an appropriate resolution, including any applicable shipping costs. Our restrictions on change-of-mind returns do not apply to how we resolve damaged, defective, or incorrect orders.

Product Colors & Details

We make every effort to show our products accurately so you can shop confidently. Colors may appear slightly different depending on lighting and screen settings. Handcrafted textiles may also have small variations in weaving, print, or finish.

If you have questions about a product’s color, measurements, or fabric, please contact us before purchasing.