How can I contact Breezyweaves?
WhatsApp is the best way to reach us! We are more active there and can respond more quickly.
Message us at +1 703-431-6324 or email shop@breezyweaves.com.
Do you ship across the United States?
Yes! We ship across the United States. Available shipping options and charges are displayed at checkout before payment.
When will my order ship?
Ready-to-ship orders are dispatched within 2–3 business days, excluding weekends and holidays.
Customized items, including blouse stitching or alterations, require additional preparation time. Please contact us on WhatsApp to confirm the timeline before ordering.
How long does delivery take?
Delivery typically takes 3–5 business days after dispatch, depending on your location and selected shipping service. These are estimates and are not guaranteed.
How can I track my order?
Once your order ships, we will send tracking information using the contact details provided at checkout.
Do you offer blouse stitching or alterations?
Yes, customization may be available for selected items. Please contact us on WhatsApp before ordering to discuss measurements, pricing, and preparation time.
How do I choose the right size?
Check the measurements and sizing information in the product description. If you are unsure, message us on WhatsApp before purchasing—we are happy to help.
Does every saree include a blouse?
Please check the individual product description to confirm whether a blouse piece or stitched blouse is included. If you need clarification, contact us before placing your order.
Will the product color look exactly like the photos?
We make every effort to display colors accurately. However, colors may appear slightly different depending on lighting and screen settings. Handcrafted textiles may also have small variations in weaving, print, or finish.
For additional photos or questions about a color, please contact us on WhatsApp before purchasing.
Can I cancel my order or change my shipping address?
Please contact us on WhatsApp as soon as possible. We will confirm whether the change or cancellation can be accommodated based on your order’s status and any customization work already completed.
Do you accept returns?
We do not accept returns as a standard policy. Returns may be considered only under special circumstances, on a case-by-case basis.
You must notify us of the circumstances and receive approval before sending an item back. A request does not guarantee approval.
Can I exchange an item for a different color or size?
If needed, we may arrange an exchange for a different color or size, subject to availability and prior approval.
Contact us on WhatsApp with your order number, the item you wish to exchange, and your preferred color or size. Please wait for approval and shipping instructions before sending anything back.
What condition must an approved return or exchange be in?
Items must be unused, unworn, unwashed, and returned with their original tags and packaging. Sarees must not have been altered, and attached blouse pieces must remain uncut.
Customized, stitched, altered, and final-sale items are not eligible for change-of-mind returns or exchanges.
Who pays for return or exchange shipping?
Customers are responsible for shipping costs for approved returns or exchanges unless we agree otherwise in advance. Any shipping charges for sending an exchange item will be confirmed before proceeding.
Original shipping charges are non-refundable for approved change-of-mind returns. We do not charge a restocking fee.
Where should I send an approved return or exchange?
Our return location is in Ashburn, Virginia. We will provide the full address after approving your request.
Approved returns or exchanges must be shipped back within 1–3 days of approval.
When will I receive an approved refund?
After receiving and inspecting an approved return, we will notify you of the outcome. Approved refunds are issued to the original payment method within 2–3 business days. Your bank or payment provider may take additional time to post the credit.
What if my item arrives damaged, defective, or incorrect?
Please contact us promptly on WhatsApp with your order number and clear photos of the item and packaging. We will review the issue and arrange an appropriate resolution.
Our change-of-mind return restrictions do not apply to how we resolve damaged, defective, or incorrect orders.
What if my package is delayed or missing?
Contact us on WhatsApp with your order number if your package is delayed, missing, or marked as delivered but has not arrived. We will help investigate with the shipping carrier.
How should I care for my purchase?
Follow the care instructions provided with your item or listed in its product description. If you are unsure how to care for a particular fabric or embellished garment, contact us before washing or ironing.